AFTER SALES SERVICES

ebra Electronics provides service to its customers not only in sales but at every stage after the sale. Our products, manufactured using advanced technology, are supported by After-Sales Services to ensure seamless operation for many years. These services include periodic maintenance, repairs, technical support, infrastructure, installation training, and the creation, implementation, and updating of the necessary organizational structure to provide all related services. These activities form the core of our After-Sales Services.

The After-Sales Services unit at Zebra Electronics, continuously working to ensure customer satisfaction with creative solutions and future investments, never compromises on care and quality. Our team, composed of the best in the field, possesses the expertise to provide the fastest solutions to any issues. Zebra Electronics After-Sales Services make life easier for our customers and ensures they feel supported at all times

shutterstock_2214166125
Group 33353

Installation

Our expert team handles the installation of your newly purchased charging stations and delivers them in operational condition. With reliable and high-quality workmanship during the installation process, we ensure that the devices operate at maximum efficiency

Group 33355

Integration

Thanks to our high-integration-capability devices and installation setup, we seamlessly integrate newly installed charging stations into your existing infrastructure

Group 33357

Education and Support 

We provide comprehensive training on the use and maintenance of your new charging station. We equip your technical staff with the knowledge and skills needed to fully utilize all the features of the devices. Additionally, we offer prompt, clear, and effective support for any issues or questions that may arise

Group 33360

Maintenance and Repair

With our regular maintenance services, we ensure the longevity and smooth operation of your charging stations. Through periodic maintenance, we prevent potential malfunctions. In emergencies, our rapid repair services are available to minimize disruptions to your workflow

Group 33362

Software and Updates Monitoring

We periodically update the software of your charging stations. With the latest software updates, we enhance the performance and ensure the security of your devices

Group 33364

Spare Parts and Accessory Supply

We quickly supply the necessary spare parts and accessories for your charging stations. By using original and high-quality components, we maintain the performance and safety of your devices

Group 33365

Customer Support Line

You can reach us through our customer support line, which offers versatile services with a team of experts for any questions or requests you may have. Our experienced support team is ready to provide the fastest and most effective solutions at any time of the day

Group 33352

Support Portal

Opening service records and tracking processes is very easy and fast through our online support portal. For any issues related to our charging units, we provide timely support with efficient process management, ensuring no time is wasted

Zebra TECHNICAL SERVICE

Technical Services

teknikservis@zebraelectronics.com

  • Service Across 81 Provinces and TCO Structuring

  • Site Survey

  • Infrastructure Installation

  • Project and Engineering Services

  • Power Increase

  • Subscription

  • Regulatory and Compliance Services

  • Installation and Commissioning

  • Supervision

  • Maintenance

  • Site Marking

  • Fault Repair

  • Spare Parts

  • Reporting

engineer

Support Portal

destek@zebraelectronics.com

  • Online Ticketing

  • Service Request Screen

  • Service Process Tracking

  • Service Forms Tracking

  • Document-Photo-Video Sharing

  • Category, Province, and Period-Based Dashboard

  • SLA Tracking

laptop